Getting started & account
Sign-up, ordering, the customer account, sharing services, files and game server backups.
- 6 guides
- Sign-up and your first order, step by stepCreate an account, verify your email, order a VPS, game server or Discord bot and pay. We also explain the proforma invoice and what happens after payment.
- Customer area: where to find whatA guide to the sections and tabs of the customer area for VPS, game servers and Discord bots. We explain streamer mode, permissions and how to contact support.
- Sharing a service with others and transferring it to another accountHow to invite a friend or colleague to manage your server with only the permissions they need, and how to transfer a service safely to another account, including what to do afterwards.
- Forgotten password, changing your password and account detailsResetting a forgotten password, changing your password in Account settings, editing billing details and changing your account email. Plus the basics of keeping your account safe.
- Managing game server and bot filesHow to upload, edit, rename and delete game server or Discord bot files in the Files tab, what the limits are and how to edit configuration safely.
- Game server and bot backups: adding, creating and restoringHow to add a backup slot to a game server or Discord bot, create a backup, lock it, restore the server and download the backup to your computer.
Can't find a guide? Write to us:[email protected]or on DiscordDiscord